Guarantee
30-day money-back guarantee
Try Aurora risk-free. If it’s not for you, we’ll refund the full amount within 30 days. No questions asked.
01
Contact support
Within 30 days of purchase, request a refund — from your account or by email.
02
We confirm
No interrogations, no hold-backs. We process the request within 1–2 business days.
03
Money is returned
The full amount is refunded to your original payment method, usually within 5–10 days (bank-dependent).
Common questions
Does it apply to all plans?
Yes, the guarantee covers Start, Pro and Plus plans for any subscription length.
What if I already used the service a lot?
That doesn’t affect a refund within 30 days. We want you to really try Aurora.
What about auto-renewal?
You can cancel auto-renewal anytime in your account. More in the Terms.